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What Gets Measured...
Peter Drucker famously said, "What gets measured gets managed." Can we all agree, that was so 1956. Today, with the help of smart...
Mark Klages
Jan 82 min read
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Enjoy the Journey
Happy Sunday, Servant Leader. After a month of resetting, refreshing, and reprioritizing, I've discovered that muscle memory isn't what...
Mark Klages
Dec 29, 20243 min read
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Balaam or Donkey?
Here's an odd question for the Monday evening before Christmas. Servant Leader, are you more like Balaam or his donkey? For those not...
Mark Klages
Dec 23, 20243 min read
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AI
It's the last Friday before Christmas, so I thought "why not?" Let's dive into AI. Everyone else is doing it! But before you spend two...
Mark Klages
Dec 20, 20242 min read
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Zero Defect Mentality
Lean Six Sigma has a philosophy that states a company can reduce cost by "getting it right from the start." https://thinkleansixsigma.com...
Mark Klages
Dec 18, 20242 min read
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Holy RFP Batman!
Happy Wednesday morning, Servant Leader. Today I'm reminded of how much of a blessing each day brings. Just two days ago, President-elect...
Mark Klages
Dec 11, 20243 min read
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Finally, Friday!
Servant Leader, how often do we celebrate the end of the work week? (Every week?) We do it with near religious fervor, refusing to...
Mark Klages
Dec 6, 20242 min read
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B.O.R.N. for...this.
How many of you would be surprised to know that I self-published a novel on Amazon a few years ago? It's true. A close friend approached...
Mark Klages
Nov 30, 20242 min read
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Providence
Good morning-before-Thanksgiving, Servant Leader. I hope those on the continent are well and ready for a feast! We have much to be...
Mark Klages
Nov 27, 20242 min read
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Intelligence...
Intelligence is the ability to adapt to change. Stephen Hawking, one of the last century's greatest minds, was fond of adaptation. While...
Mark Klages
Nov 21, 20242 min read
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Let My People Go!
Servant Leader, how often in business and life do we encounter someone who simply refuses to listen? We've all been there. Whether it's a...
Mark Klages
Nov 19, 20242 min read
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One Door Closes...
There is one thing I think we can all agree on, and that is that things change. Pete Seeger wrote about it in 1950 and the Byrds sang...
Mark Klages
Nov 11, 20243 min read
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1%
A few days ago, I "liked" a post on LinkedIn. The post was from someone I have never met regarding his recent "personal record" or PR. I...
Mark Klages
Nov 7, 20241 min read
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Contentment, Complacency, and Control
Servant Leader, there are three "C's" we should all be mindful of in our efforts to create a lasting legacy of service. They are...
Mark Klages
Nov 2, 20243 min read
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Ozymandia - Incorruptible
You may be wondering why I would highlight such a dichotomy with just eight days until the General Presidential Election of 2024. You may...
Mark Klages
Oct 28, 20244 min read
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Faith
So, where do you focus when your day brings a seemingly insurmountable challenge? What about when the sky is cloudy, the way is obscured,...
Mark Klages
Oct 21, 20241 min read
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The Golden Child
We've all been there. One day we can do no wrong and the next day nothing. On Friday, we're the "Golden Child" and on Monday we're fodder...
Mark Klages
Oct 20, 20243 min read
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Continuity Planning
Good Sunday evening, Servant Leaders. This morning, our preacher spoke from II Peter, highlighting what he calls Peter's gifts of the...
Mark Klages
Oct 13, 20242 min read
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You're My Sister...
Servant Leader, how often are we faced with a situation where our faith is challenged - and we fail? About a decade ago while on vacation...
Mark Klages
Oct 6, 20242 min read
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All Things New
Servant Leader, have you noticed how many times the "all things new" theme appears in the Bible? This one takes a minute to set up, but...
Mark Klages
Oct 1, 20242 min read
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